February 3, 2005

iPods show flaws in Corporate America

I was given a link to an interesting article - Hide Your IPod, Here Comes Bill. It describes the usage of iPods at Microsoft and the concern that it's a competing technology to what the company offers. Now MS doesn't offer a HW device but their software product works with other vendor devices and not the iPod.

As I started reading the article, what popped into my head was "Well, create a solution that meets the needs of the customer". Instead, Managers at Microsoft (the company referenced in the article) are concerned with not providing a solution, but instead, hiding the fact that they don't have one. This isn't a Microsoft specific issue as it seems to be the norm today in Corporate America.

At the end of the article, one Manager states:
"I don't really care if it pisses them off," he said. "I'll argue why they're doing it wrong. If you want me to stop using it, give me a product that works and is as easy to use."

That's one person I would hire in a heartbeat!

Posted by David on February 3, 2005 9:27 AM